Training
Workplace Violence and Aggression Awareness - Retail
Empowering Retail Staff Through Comprehensive Training and Workshops
At Defensive Solutions Australia, we offer specialized training and educational workshops designed to equip retail staff with the tools needed to effectively manage workplace violence and aggressive behavior. Our programs integrate insights from psychology, biology, neurobiology, and military-specific self-management and resilience training, backed by over 25 years of experience in public service sectors, security, and risk management.
Our focus is on developing emotional intelligence and fostering self-management skills to address stress and trauma caused by challenging workplace environments. By empowering staff with these essential skills, we help create safer, more resilient workplaces that enhance overall employee well-being and satisfaction
Comprehensive Training Services
Defensive Solutions Australia offers a wide array of security training and development programs, equipping individuals and teams with the skills and knowledge needed to navigate challenging situations. Our training focuses on conflict resolution, staff security awareness, and understanding the biological and emotional responses to high-threat scenarios involving aggression and violence. We delve into criminal psychology and behavioural awareness, arming you with insights to identify and control aggressive and violent behaviour. Our courses also cover armed offender self-protection training, armed robbery situational control, workplace conflict resolution, situational awareness, and self-defence techniques
