RTO Course

Graduates of this course will be able to:

• Manage conflict and apply negotiation strategies
• Conduct risk assessments and implement incident responses
• Maintain operational safety and situational awareness
• Control crowds and individual behaviours effectively
• Communicate and work collaboratively under pressure
• Produce accurate reports and maintain workplace documentation
• Apply legal, ethical, and professional responsibilities in all security contexts

Participants must:

• Be at least the minimum age required by Queensland licensing authorities
• Hold a current security licence (or be eligible to obtain one)
• Possess sufficient English language, literacy, and numeracy skills
• Be physically capable of undertaking practical security exercises

Core Units

• BSBFLM312 – Contribute to team effectiveness
• CPPSEC3101 – Manage conflict and security risks through negotiation
• CPPSEC3102 – Maintain operational safety and security of work environment
• CPPSEC3103 – Determine and implement response to security risk situation
• CPPSEC3104 – Coordinate monitoring and control of individual and crowd behaviour
• CPPSEC3105 – Coordinate provision of quality security services to clients
• CPPSEC3106 – Gather, organise and present security information and documentation
• HLTWHS003 – Maintain work health and safety

Elective Units (Examples)

• CHCCCS020 – Respond effectively to behaviours of concern
• CPPSEC3108 – Store, protect and dispose of security information
• CPPSEC3109 – Use and maintain security databases and compile reports
• CPPSEC3124 – Prepare and present evidence in court
• CPPSEC3125 – Implement security procedures to protect critical infrastructure and public assets
• PMAOMIR210 – Control evacuation to muster point

Electives may be tailored to meet student, licensing, or operational requirements. A custom unit packaging fee applies: $500 for full study or $250 for Recognition of Prior Learning (RPL)

NOTE: All RPL and specialised course packages will be referred on to Asset College for enrolment.

Duration: 14–16 days (varies by state and delivery mode)
Format: Combination of face-to-face practical sessions and online theory components
Location: Delivered across Queensland through Defensive Solutions Australia in partnership with Asset College

Graduates can progress to:

• CPP31418 Certificate III in Close Protection Operations
• CPP41519 Certificate IV in Security Risk Analysis
• CPP50619 Diploma of Security and Risk Management

This qualification also provides the foundation for licensing as a Security Officer and Crowd Controller in Queensland.

• $1900 – Online study

Payment Options:

• Pay-as-you-go: 4 instalments
• Split payment: 50% upfront, 50% on completion

Additional Fees:

• Extension fees: One month – $150 (full qualification), $50 (single unit); Six months – $300 (full qualification), $150 (single unit)
• Assessment re-submission: $50 per assessment after two failed attempts
• Re-enrolment: 25% of course fee (within 3 months), 50% (within 4–12 months)
• Ask our administration team for all of our options.

Successful completion provides a Certificate in CPP31318 Certificate III in Security Operations.
This meets the licensing and regulatory requirements for Security Officer and Crowd Controller roles under Queensland law.