CAPABILITY STATEMENT

Training, Security and Investigations Under One Roof

A snapshot of who we are, what we deliver and why councils, government agencies and businesses choose Defensive Solutions Australia.

WHO WE ARE

One Provider for Training, Security and Investigations

Defensive Solutions Australia (DSA) is a Brisbane-based provider of workplace training, security risk management and investigations. We help councils, government agencies and businesses protect their people, sites and reputation with practical, scenario-based programs and independent advice, delivered on-site across Queensland and Australia.

25+

Years of military & security experience leading the business

3

Specialist services under one roof

RTO 31718

Accredited training delivered in partnership with Asset College

CORE CAPABILITIES

What We Deliver

Three specialist services that work together, so your people, sites and organisation are protected from every angle.

Training & Development

Practical programs that build safer, more confident teams.

— Occupational violence & aggression prevention

— Psychosocial hazards & manager training

— Conflict management & de-escalation

— Accredited security, first aid & firearms courses*

— Emergency response & casualty care

— Advanced security & defensive tactics

— Customised workplace programs

Security & Risk Management

Standards-based advice to protect people, sites and assets.

— Security risk assessments (AS ISO 31000 aligned)

— Security risk management plans

— Site & physical security reviews (CPTED)

— Occupational violence & aggression risk reviews

— Policies, procedures & incident response

— Close protection & asset protection

Investigations

Independent, procedurally fair investigations you can rely on.

— Workplace misconduct

— Bullying, harassment & discrimination complaints

— Psychosocial & grievance matters

— Preliminary assessments & fact-finding

— Licensed private investigations

— Clear, evidence-based reports

* Nationally recognised training delivered in partnership with Asset College, RTO 31718.

OUR DIFFERENCE

Why Organisations Choose DSA

Experience you can put in front of your team.

Real Operational Experience

Trainers and consultants from Australian Defence Force, private security and investigations backgrounds.

One Provider, Joined-Up

Training, risk and investigations under one roof, so nothing falls through the gaps.

Tailored and On-Site

Delivered at your workplace, from Brisbane to Mount Isa, Rockhampton, Mackay and Townsville.

Licensed, Insured, Accountable

Licensed for security and investigations, with public liability and professional indemnity cover.

KEY PERSONNEL

Led From the Front

Chad Waller

Founder & Managing Director

25+ years in military and private security. Lead training consultant, Close Protection, Investigations and SRM.

Daniel Quinn

Senior Trainer & Firearms Instructor

Licensed Private Investigator, WHS, SRM and Lead trainer across Northern Queensland.

Damon Kelly

CQB CONSULTANT, SENIOR TRAINER & FIREARMS INSTRUCTOR

Royal Australian Navy small arms specialist, Close Protection, Advnaced Defensive Tactics Training and  Cash-in-Transit experience.

Lauren Waller

Admin & Support Coordinator

First point of contact for client enquiries and engagement. Business and Investigastion Support

CLIENTS & PARTNERS

Trusted Training Provider To

Armaguard

CFT Security

Scott’s

Phoenix

Ultimate

Delivery Partners

Asset College (RTO 31718) — accredited training partner

ARMA Co — guest firearms instructor

Shinobi Concepts — founded by Damon Kelly

CASE STUDY · MOUNT ISA

Specialist Training for a Remote Team

For [three to four] years, DSA has travelled to Mount Isa to train Phoenix’s security officers on-site, delivering weapons licence renewals, crowd control renewals and Cash-in-Transit courses without staff leaving the region.

“He was amazing, helpful and patient with all of my staff, and I have no hesitation in recommending Chad and Defensive Solutions Australia to any company that needs its staff trained.”

Glenda P, CEO

COMPANY DETAILS

At a Glance

Business name

Defensive Solutions Australia

ABN

59 272 019 927

Security Provider licence CL 1

Security Provider Licence CL 2

3260013

4196633

Private investigator licence

3260013

Public liability

$20 million

Professional indemnity

$1 million

Accredited training

Asset College, RTO 31718

Service area

Queensland, and Australia-wide on request

Need the Full Capability Statement?

Download the PDF for your procurement file, or talk to us about your organisation’s needs.